She understands dialect. And picks up when nobody can.

On numbers, dates and times, yes – and that is the part that matters on a phone: the dialect digits sit at the front of the recognition vocabulary and are always read back in groups for confirmation. What I won't promise you is every accent from every village. A message in broad Pustertal dialect has already been misheard, and no dictionary repairs a sound heard wrong – which is why you can try her above instead of taking my word for it.

No, and that is a decision rather than a gap. She answers in clean High German or in Italian. A synthetic voice imitating the wrong cadence is audible within two seconds and does more damage than standard German: callers accept High German, they don't accept a caricature of their village.

She asks you to repeat – she never goes silent. If the question runs past what your sheet says, she transfers to a person or takes a name and a number for the callback. She invents no answer, promises no package and quotes no figures: what she may say is settled in writing beforehand.

The data is yours: you stay the data controller, I am the processor under article 28 GDPR, with a written agreement we sign before anything is switched on. I don’t use your customers’ conversations to train anything; part of what runs the assistant sits outside the European Union, those are my sub-processors and they are named in the contract. In production recording is off: what stays is the transcript and the summary, deleted after however many days you decide. The one exception is the demo above, which tells you so while you are using it.

Half an hour together to settle what she should say and what she must never say, then I test her in writing and run ten calls against a script agreed beforehand. The only part outside my hands is the carrier paperwork for an Italian number: one to five working days, started on day one. After that come two months of running-in, where every real fault becomes a line in the prompt.

Exactly like the demo line above – only with your name, your hours and your words. Call, say what kind of business you run, and you hear the version for your trade. Before she answers on your number we listen to her together, with your sentences, and you get the transcript in writing.

They are estimates for a typical business, not a measurement of yours. Fixed: 22 working days; a hotel booking = 2 people × 4.2 nights (ASTAT, 2025) × 96 € a night (Kohl & Partner / HQ revenue, 840 South Tyrolean hotels, May–October 2023). Estimated: calls a day, share unanswered, share new customers, share that closes, the value of a table (30–45 € a person, 2.5 people), a garage visit (70 €), a private visit (150 €). Replace any of them with your own in the maths further down – or count it for a week.